Service Description

Our data backup and transfer service, conducted by expert specialists, ensures the safekeeping and seamless transfer of your important data. We provide a comprehensive solution that includes backing up your files to prevent data loss and transferring them securely between devices or to the cloud. Our specialists will guide you through the process of selecting which files to back up, choosing the best storage solution (local or cloud-based), and setting up automated backup schedules to keep your data continuously protected. We also handle the efficient and secure transfer of your data to new devices, ensuring that your valuable information is preserved and accessible when you need it. Whether you're upgrading to a new computer, migrating to a different operating system, or simply ensuring your data is safe from hardware failure, our remote service is tailored to meet your needs. We prioritize the integrity and confidentiality of your data, employing robust encryption methods during transfers to safeguard your information against unauthorized access. With our remote assistance, you can relax knowing that your data backup and transfer tasks are handled professionally and meticulously, minimizing downtime and ensuring a smooth transition to your new setup.

Cancellation Policy

Services Policy: - Services can be booked via our website, phone, or in person. - Payment can be made online or in person, either at the time of booking or upon service completion. - Booking confirmation does not require immediate payment, but full payment must be completed upon service completion. Cancellation and Refunds: - You may cancel or change your appointment up to 48 hours before the scheduled time without penalty. - Cancellations or changes made less than 48 hours before the appointment will result in a forfeiture of the full payment. - In the case of cancellation by us due to unforeseen circumstances, you will have the option to reschedule or receive a full refund. No-Show Policy: - Failure to attend your scheduled appointment without prior notice (no-show) will result in the forfeiture of the full payment. Rescheduling: - Appointments can be rescheduled up to 48 hours before the scheduled service time, subject to availability. Late Arrivals: - Clients arriving late for an appointment may have their service time reduced or may need to reschedule, with the full cost of the service charged. Workmanship Guarantee: - We guarantee the quality of our work and will address any service-related issues reported within 30 days of the service date at no extra cost. Liability: - We are not responsible for any pre-existing issues or damage to your property or equipment that are not directly caused by our service. Privacy: - Client information will be handled with confidentiality and will not be shared with third parties without consent, except as required by law. Acceptance of Terms: - Booking a service with us signifies acceptance of these terms and conditions. Changes to the booked service or these terms must be agreed upon in writing. Contact Information: - For inquiries, cancellations, or rescheduling, please contact us at support@techeasesolutions.com.mx.

Contact Details