Service Description

Get your computer or tablet fully operational with our in-home setup service. We ensure your device's optimal performance from initial startup to software updates, desktop organization, and beyond. Our specialists will power on your device, complete the initial setup, and verify that all critical hardware components function correctly. We can establish user and email accounts, setting up a new account or assisting with existing account login, and configure up to three email accounts on your device's email app or browser. Software installation is part of our service, including system updates, security software (sold separately), and up to two additional applications. Our service optimizes your startup process, granting easy access to frequently used programs and arranging for automatic future updates. We also eliminate unnecessary pre-installed programs and shortcuts, cleaning up your desktop, Start menu, and Quick Launch toolbar to enhance your user experience. Please note that this service does not cover the installation of protective screen shields or the optimization of system and power settings.

Cancellation Policy

Services Policy: - Services can be booked via our website, phone, or in person. - Payment can be made online or in person, either at the time of booking or upon service completion. - Booking confirmation does not require immediate payment, but full payment must be completed upon service completion. Cancellation and Refunds: - You may cancel or change your appointment up to 48 hours before the scheduled time without penalty. - Cancellations or changes made less than 48 hours before the appointment will result in a forfeiture of the full payment. - In the case of cancellation by us due to unforeseen circumstances, you will have the option to reschedule or receive a full refund. No-Show Policy: - Failure to attend your scheduled appointment without prior notice (no-show) will result in the forfeiture of the full payment. Rescheduling: - Appointments can be rescheduled up to 48 hours before the scheduled service time, subject to availability. Late Arrivals: - Clients arriving late for an appointment may have their service time reduced or may need to reschedule, with the full cost of the service charged. Workmanship Guarantee: - We guarantee the quality of our work and will address any service-related issues reported within 30 days of the service date at no extra cost. Liability: - We are not responsible for any pre-existing issues or damage to your property or equipment that are not directly caused by our service. Privacy: - Client information will be handled with confidentiality and will not be shared with third parties without consent, except as required by law. Acceptance of Terms: - Booking a service with us signifies acceptance of these terms and conditions. Changes to the booked service or these terms must be agreed upon in writing. Contact Information: - For inquiries, cancellations, or rescheduling, please contact us at support@techeasesolutions.com.mx.

Contact Details